Where we ship
We currently ship all products within the United States and select products to the UK and Canada. If you’re browsing from outside the US, make sure you’re on the correct country version of the site—there’s a selector near the cart icon—so you see the products and pricing that actually apply to you.
How fast
Standard shipping typically arrives in 1–3 business days after your order ships. Expedited shipping usually arrives in 1–2 business days. Business days are Monday through Friday, excluding weekends and holidays. These are estimates from the carrier, not guarantees, and occasional delays happen during peak seasons or severe weather.
What it costs
For the lower 48 US states, shipping is free on orders of $99 or more. Orders under $99 ship for $9. Alaska and Hawaii have different thresholds: free on orders of $129 or more, $19 under that. Europe and other international destinations are calculated at checkout.
Tracking and confirmation
Once you order, you’ll get an order confirmation email with your order number and details. When the package ships, you’ll get tracking information. If the tracking says delivered but you don’t see the package, check around your property, with neighbors, or at a parcel locker before reaching out—carriers sometimes leave packages in safe spots out of plain view.
Address changes
Orders move to the warehouse quickly, so changes after checkout may not be possible. If you catch a mistake before the order ships, contact us immediately. If an order goes to an address you entered incorrectly, you’re responsible for sorting it out with whoever lives there. We can’t refund orders that are lost because of an address error at checkout.
International orders
International orders may be subject to duties, taxes, or customs fees charged by the destination country. Those are the recipient’s responsibility and aren’t included in the product or shipping price you pay at checkout. Customs processing can also add time beyond the carrier estimate.
Missing or delayed packages
If tracking hasn’t updated in several business days, reach out through the contact option on this site. We’ll help you figure out what’s happening. For packages marked delivered but not received, we may ask you to confirm your address and check with the carrier before opening a claim.